Privacy Policy
Effective Date: August 1, 2026
At Kaitlyn Hagenbach, LLC, your privacy matters. This Privacy Policy explains what information may be collected when you visit this website, how it is used, and the steps we take to protect it.
Information We Collect
You may choose to provide personal information through this website, such as:
Name
Email address
Phone number
Any information you voluntarily submit through a contact form
We may also automatically collect limited, non-identifying information such as:
Browser type
Device information
Pages visited
Time spent on the website
General website usage through analytics tools
How Your Information Is Used
Information collected through this website may be used to:
Respond to inquiries
Contact you regarding potential therapy services
Improve the functionality and user experience of the website
Understand website traffic and visitor behavior
Your information will never be sold to third parties.
Client Confidentiality
Submitting a contact form or emailing through this website does not establish a therapist-client relationship.
Please do not include sensitive personal health information in your initial inquiry. Confidentiality protections begin only after a therapeutic relationship has been established and appropriate consent documents have been completed.
Third-Party Services
This website may use trusted third-party services, including:
SimplePractice for secure client portal access
Website hosting services
Google Analytics or similar website analytics tools
These services maintain their own privacy practices and policies.
Cookies
This website may use cookies to improve your browsing experience and better understand how visitors use the site. You may disable cookies through your browser settings if you prefer.
Security
Reasonable measures are taken to protect the information submitted through this website. However, no method of transmitting information over the internet can be guaranteed to be completely secure.
Emergency Communications
This website and any contact forms are not monitored for emergencies.
If you are experiencing a medical or mental health emergency, call 911 or go to your nearest emergency department. If you are experiencing a mental health crisis, you may also contact or text 988 for immediate support.
Changes to This Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.
Contact
If you have questions about this Privacy Policy, please contact:
Kaitlyn Hagenbach, LLC
Charlotte, North Carolina